Introduction

We are committed to safeguarding the privacy of our website visitors and service users.

This policy applies where we are acting as a data controller with respect to the personal data of Ellex Medical (Ellex) website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of Ellex, we will ask you to consent to our use of cookies when you first visit our website.

In this policy, “we”, “us” and “our” refer to Ellex. For more information about us, see the ‘About Us’ section.

Legal Notice

This legal notice applies to the Ellex websites and their domains.

Ellex holds and reserves all rights to the content and layout of its websites. The intellectual property contained in our websites and our brands are protected. The text, images and graphics on our websites and their layout etc., as well as animations and software are subject to copyright law and other protective legislation. Reproduction, rendition or playback of the whole or parts thereof is prohibited unless our written permission has been obtained in advance. This website does not grant any license for the use of the intellectual property. Ellex Medical reserves the right to change, suspend or close down websites at any time and without prior notice.

Despite the careful compilation of the content of our websites, we assume no liability for itheir correctness, accuracy, completeness or for undisrupted access to it. Insofar as is legally permissible, we assume no liability for direct or indirect damages including loss of earnings arising from the use of our websites, or in connection with information made available on our websites. We reserve the right to change or supplement the information provided, and to do so at any time.

Information published under the Ellex websites may contain references to products and services which have not been advertised or made available in your country. Such information does not imply that Ellex intends to offer these products or services in your country at a later date. If necessary, you may contact your local Ellex office which will able to provide you with information on the availability of these products and services. The presentation of the products and services on our websites does not constitute a binding sales offer.

In some cases, Ellex websites mention and/or contain links to the websites of third party, non-Ellex companies. Ellex is not responsible for the data protection stipulations or contents of these websites and assumes no liability in this regard.

If you have any questions or comments on our legal notice in relation to the Ellex websites, please contact us at: marketing@ellex.com

Privacy Statement

This privacy statement applies to the Ellex websites and their domains.

 

General data protection standard

Ellex is a corporation operating on a global scale which has cross-border legally independent companies, business processes, management structures and technical systems. When you visit the Ellex websites data may be collected which may, in some cases, be of a personal nature. In this statement, we inform you what personal information Ellex companies collect during your visit to our websites, and how we handle this data.

We take the protection of your personal information seriously. Our processing of your personal information collected during your visit to the Ellex websites is carried out fully in accordance with the relevant legal stipulations. In addition, our approach to dealing with personal information is based on the newly introduced GDPR EU data protection principles which provide for the greatest possible degree of transparency, observance of the right to choose, access rights and the transmission and lawful processing of personal information.

This Ellex company directive serves to ensure that Ellex understands to process data properly and in compliance with the applicable laws at the Ellex companies which handle personal information. At the same time, we have instructed our employees to refer to and comply with our data protection rules wherever personal information is requested on any website.

 

Gathering, processing and transfer of personal information

In certain areas of the Ellex websites you are requested to provide us with personal information in order to help us enhance the site and keep in contact with you. Any personal information you submit is treated as confidential and is saved and processed exclusively within the scope of the relationship between you and Ellex and will not be sold or otherwise made available to third parties without your prior approval.

However, as part of the provision of our services, your information may under certain circumstances be transferred to third parties who we have included in order processing, e.g. business partners or IT service providers. In the transfer of personal information to these third parties, we restrict ourselves to the information which is necessary for the provision of the service in question and we ensure that this transfer is carried out in compliance with the required data security. Ellex will only forward your personal information to third parties who have committed themselves to data protection and the processing of your data in compliance with the applicable laws.

In addition, Ellex may be required to disclose your information and associated data in order to comply with a legal or official decree. Likewise, we reserve the right to use your information for the assertion of or defence against legal claims.

 

How we use your data

We may process data about your use of the Ellex websites. The usage data may include [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use]. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services.

We may process information contained in any enquiry you submit to us regarding goods and/or services. The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.

We may process information relating to our customer relationships, including customer contact information. The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. This notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.

We may process information contained in or relating to any communication that you send to us. The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record keeping.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

In addition to the specific purposes for which we may process your personal data set out in this section, we may also process [any of your personal data] where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Please do not supply any other person’s personal data to us, unless we prompt you to do so.

 

Information on data security

Ellex Medical knows how important it is that the information you provide to us via the internet be handled discreetly and protected. Data security on our websites is a top priority.

We use different technologies e.g. to measure the use and efficacy of our websites, for authentication or to simplify website navigation. Cookies are one such technology. A cookie is a data element which a website sends to your browser. The cookie is saved on your system as an identifying piece of information which identifies your system.

Visitors’ IP addresses may be captured on the Ellex Medical websites for the analysis of malfunctions, the administration of the website and the attainment of demographic characteristics. Furthermore, we use IP addresses and, as necessary, other information which you have made available to us on this website or by other means to find out which of our websites are being visited and what topics interest our visitors.

Most browsers are now set by default to accept cookies automatically. However, you can also limit the use of cookies via your browser setting. We recommend that you accept cookies because cookies enable you to use several of the functions on our websites. Not accepting cookies may disrupt necessary functions on our websites.

 

Web analysis

Ellex Medical uses the Google Analytics statistics and evaluation programs in order to statistically evaluate access to, and use of, the Ellex websites. The data are anonymized so that they cannot be allocated to a specific person. This saved information is used exclusively for the compilation of reports on the use of the website. These reports help us to evaluate and continually improve the function of our websites.

We use software to generate and continuously update user profiles. To do this, cookies are used for tracking purposes on the website. Unknown visitors are registered as anonymous users.  You may prevent the saving of cookies by setting your browser software accordingly. However, if you choose to do so, please note that you might not be able to fully utilize all functions of the Ellex Medical websites.

In some cases, Ellex Medical websites also contain links to the websites of third party, non-Ellex Medical companies, to which this privacy statement does not apply.

 

Providing your personal data to others

We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

 

International transfers of your personal data

In this section, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

We have offices and facilities in Australia, Germany, France, the USA (Fremont, California and Minneapolis, Minnesota) and Japan. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

The hosting facilities for our websites are situated in Australia. The European Commission has made an “adequacy decision” with respect to the data protection laws in Australia. Transfers to Australia will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

 

Retaining and deleting personal data

This section addresses our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the nature of the data. We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

 

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy. Further, we may notify you of significant changes to this policy by email.

 

Your rights

In this section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are:

  • The right to access;
  • The right to rectification;
  • The right to erasure;
  • The right to restrict processing;
  • The right to object to processing;
  • The right to data portability;
  • The right to complain to a supervisory authority; and
  • The right to withdraw consent.

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances, you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

Cookie Statement

This cookie statement applies to the Ellex websites and their domains.

 

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

 

Cookies that we use

We use cookies for the following purposes:

  • Authentication – we use cookies to identify you when you visit our website and as you navigate our website.
  • Security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
  • Advertising – we use cookies to help us to display advertisements that will be relevant to you.
  • Analysis – we use cookies to help us to analyse the use and performance of our website and services.
  • Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

 

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. This behaviour tracking allows Google to tailor the advertisements that you see on other websites to reflect your interests (but we do not publish interest-based advertisements on our website). You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative’s multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser you opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.

 

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Blocking all cookies will have a negative impact upon the usability of many websites, including the Ellex website. If you block cookies, you will not be able to use all the features on the Ellex websites.